Privacy Policy – Ratnalokas
Effective Date: 19th April 2026
Ratnalokas (“we”, “our”, “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, social media pages, or make a purchase.
1. Information We Collect
We may collect the following information:
- Name
- Contact details (phone number, email address)
- Billing and shipping address
- Payment details (processed securely via third-party gateways; we do not store card details)
- Order history and preferences
- Communication records (emails, WhatsApp, Instagram messages)
2. How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates and offers
- Improve our products and services
- Comply with legal and regulatory requirements
3. Payment Security
All payments are processed through secure third-party payment gateways such as Razorpay, PayPal, or bank transfers. Ratnalokas does not store or have access to your debit/credit card details.
4. Data Sharing
We do not sell or rent your personal data. Information may be shared only with:
- Logistics partners for delivery
- Payment gateways for transaction processing
- Legal or regulatory authorities if required by law
5. Data Protection
We implement appropriate security measures to safeguard your personal data against unauthorized access, misuse, or disclosure.
6. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.
7. Your Rights
You may:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
For privacy-related concerns, contact us at:
📧 Email: info@ratnalokas.com📞 Phone: +91 75078 67111, +91 77382 71273
